Across the country, more than 80% of emergency call centers are understaffed—a staggering statistic recently highlighted by NENA (National Emergency Number Association). As call volumes rise and the demand for rapid, accurate emergency response increases, Emergency Communications Centers (ECCs) are searching for innovative tools to meet public expectations while alleviating the burden on their already stretched teams. One such solution is Camect—an AI-powered video analytics platform that delivers real-time, actionable alerts to the right people, anywhere, anytime.
Smarter Alerts, Faster Response
Camect leverages advanced AI to accurately detect people, vehicles, and other specific objects, while filtering out irrelevant motion triggers like animals, weather, or tree shadows. This drastically reduces false alarms, allowing ECC staff to focus only on incidents that truly matter. Real-time alerts can be routed directly to 911 centers, field responders, or shared with multiple stakeholders at once, empowering faster, more coordinated response efforts.
For understaffed ECCs, this means less time spent triaging non-emergent calls and more time dedicated to real emergencies. Camect enhances situational awareness by providing instant access to live feeds and recorded video clips, giving dispatchers critical visual context to make smarter, faster decisions.
A Force Multiplier for ECCs
As ECCs continue to look for solutions that strengthen community engagement and streamline operations, Camect offers a vital advantage. Its AI-driven platform acts as a force multiplier, supporting call takers and dispatchers by automating parts of the situational awareness process. Instead of relying solely on verbal reports from the public, ECCs can now leverage direct visual data to confirm threats, assess severity, and respond accordingly.
Camect is camera-agnostic and integrates seamlessly with existing RTSP and ONVIF-compatible cameras. Camect Smart Camera Hubs continue to record even during internet outages due to the edge-based design.
Meet Camect at NENA 2025 in Long Beach
From June 23–25, 2025, Camect will be present at the NENA Annual Conference & Expo, held at the Long Beach Convention Center in California. Brad Kenning from Camect will be available to hear your challenges, share Camect success stories, and discuss how ECCs can deploy Camect as part of their operational strategy.
We encourage you to schedule a one-on-one meeting with Brad before, during, or after the show to explore how Camect can support your center’s mission.
Let Camect help you do more—with less—while still meeting the high expectations of the communities you serve.