In the evolving landscape of physical security, Operations Manager Justin Owens from Citadel Security (License #B30863201), a division of Retail Merchant Services, is leading the way with smart surveillance solutions. His company specializes in deploying mobile surveillance trailers across construction sites, refineries, and industrial facilities—environments where security needs are both dynamic and demanding. For Justin, Camect has become a cornerstone of these operations, offering unmatched flexibility and proactive intelligence.
“It does no good to have cameras if you can’t see them,” Justin remarked, highlighting the company philosophy.
Camect’s intuitive, desktop-friendly interface allows for easy sharing of live feeds without requiring external apps—an often-cited pain point in enterprise environments where IT teams are hesitant to approve third-party installations.
One standout case involved a client using Camect’s loitering detection to monitor employee activity in an industrial manufacturing setting, ultimately improving productivity and accountability. With Camect’s granular alert settings, privacy masking, and AI-powered analytics, the system adapts to a wide range of environments, automating threat detection while preserving privacy at the edge.
“The AI detection is truly a game changer in the video security camera industry,” Justin said, recalling an incident where Camect identified a speeding car that traditional systems completely missed. The system’s active deterrence integrations are equally impressive. Justin frequently uses Axis speakers integrated with Camect for real-time talk-down capabilities to stop threats before they escalate. Additional integrations include over 20 monitoring partnerships, lock control with PDK and a host of deterrents from Action-CS.
Storage flexibility is another key differentiator. TexasRMS has a need for additional storage and Camect was quick to recommend external storage up to 22TB, offering up to six months of continuous recording—essential for sites with regulatory or investigative needs.
Camect also enables real-time intervention through its RapidSOS integration, a collaboration Justin helped test in Harris County. “The Camect setup process was extremely fast, extremely flawless,” he shared. With this integration, Camect can send real-time detection clips directly to 911 centers or first responders—a game-changing leap in emergency response. In fact:
- Officers arrive up to 35% faster when real-time visual data is transmitted through RapidSOS.
- 70% of first responders report improved situational awareness with AI-generated video clips during incident response.
As the security industry trends toward video security cameras and away from blind alarms, Camect proves that intelligent systems can bridge the divide between the reactive-old way doing things and the future of security efficiency including reliable detection accuracy, without misleading, costly false alarms. For Justin Owens, Camect isn’t just a product—it’s a proactive security solution that transforms surveillance from a passive system into a real-time asset.
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